You thought you knew them, til they took off their mask. The face they showed you was part of their daily task. When the world passed out instructions, theirs were misunderstood. They figured what was meant was to "always look good". It's really not their fault, they are doing what they're told. Poor sight and improper hearing has created this nasty mold. Perhaps someone should tell them, probably not too boldy, that the true instructions were to "Love eachother wholly".